Privacy Policy

At Luxury Apts (luxuryaptsup.com), we take the protection of your personal data very seriously. This Privacy Policy informs you about which data we collect, how we use it, and what rights you have under the EU General Data Protection Regulation (GDPR).

1. What Data We Collect

We process the following categories of personal data:

  • Contact & Identification Data: Name, address, email address, telephone number.
  • Property Inquiry Data: Requested listings, viewing schedules, correspondence history.
  • Technical Data: IP address, browser type, operating system, cookies.
  • Usage Data: Pages visited, time spent on property details, interaction events, referrer URLs.

2. How We Use Your Data

Your data is used primarily to:

  • Provide and manage your property search and viewing appointments;
  • Coordinate lease negotiation and move-in logistics;
  • Send confirmations, updates, and support information;
  • Comply with legal and regulatory obligations.

3. Data Sharing

We share your data only with:

  • Real estate providers and landlords;
  • IT and hosting partners;
  • Analytics services (e.g., Google Analytics);
  • Authorities, when required by law.

4. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined above or as required by law.

5. Your Rights

You have the right to:

  • Request access to your personal data (Art. 15 GDPR);
  • Request correction of inaccurate data (Art. 16 GDPR);
  • Request deletion of your data (Art. 17 GDPR);
  • Request restriction of processing (Art. 18 GDPR);
  • Request data portability (Art. 20 GDPR);
  • Object to processing (Art. 21 GDPR).

To exercise any of these rights, please email us at info@luxuryaptsup.com or write to:

Luxury Apts
444 7th Avenue SW
Calgary, AB T2P 0X8, Canada
Business Number (BN): 815-372-649

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, absolute security cannot be guaranteed.