GDPR

At Luxury Apts (luxuryaptsup.com), we take the protection of your personal data very seriously. This GDPR Policy explains which data we collect, how we process it, and what rights you have under the EU General Data Protection Regulation (GDPR) when you use our luxury apartment sourcing services.

1. Data We Collect

We process the following categories of personal data:

  • Contact & Identification Data: Name, address, email, telephone number.
  • Service & Inquiry Data: Requested listings, viewing schedules, correspondence history.
  • Technical Data: IP address, browser type, device information, cookies.
  • Usage Data: Pages visited, time spent on property details, interaction events, referrer URLs.

2. Purpose & Legal Basis for Processing

We use your data primarily to:

  • Provide and manage your property search and viewing appointments;
  • Coordinate lease negotiation and move-in logistics;
  • Communicate updates, confirmations, and support information;
  • Comply with legal and regulatory obligations.

Processing is based on Article 6(1)(b) GDPR (performance of a contract) and Article 6(1)(f) GDPR (our legitimate interest in delivering tailored real estate services).

3. Data Sharing

We share personal data only with:

  • Real estate providers and landlords;
  • IT and hosting providers;
  • Analytics services (e.g., Google Analytics);
  • Authorities, when legally required.

4. Data Retention

We retain your personal data only as long as necessary for the purposes above or as required by law.

5. Your GDPR Rights

You have the right to:

  • Access your personal data (Art. 15 GDPR);
  • Correct inaccurate data (Art. 16 GDPR);
  • Request deletion (“right to be forgotten”) (Art. 17 GDPR);
  • Restrict processing (Art. 18 GDPR);
  • Data portability (Art. 20 GDPR);
  • Object to processing (Art. 21 GDPR).

To exercise these rights, contact us at info@luxuryaptsup.com or by post at:

Luxury Apts
444 7th Avenue SW
Calgary, AB T2P 0X8, Canada
Business Number (BN): 815-372-649

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, absolute security cannot be guaranteed.